Education Support Specialist 

About Codon Learning

Codon Learning is an education technology company developing college biology courseware that (1) helps instructors design and teach high-structure courses and (2) helps students develop stronger metacognition and self-regulated learning skills. Our mission is to help all students thrive and persist in biology by supporting instructors to teach with evidence-based practices, many of which are made easier with effective educational technology.

As a small team, we embrace a culture where everyone wears many hats and adapts to changing needs. We value collaboration, with team members regularly working across teams to solve problems and develop innovative solutions. This collaborative approach allows us to be responsive to instructor and student needs, and united in our commitment to transforming biology education. 

Position Overview

We are hiring an Education Support Specialist with a deep interest in evidence-based teaching to play a crucial role in supporting educators and students on their journey towards successful, inclusive, and effective biology education.

Primary Responsibilities

  • Guide new instructors through the onboarding process, ensuring a smooth transition to Codon Learning.

  • Build strong, supportive relationships with instructors, providing expert guidance on evidence-based teaching and effective course implementation.

  • Support students by addressing inquiries, troubleshooting issues, and ensuring a smooth learning experience.

  • Deliver training sessions to help instructors effectively implement Codon Learning and evidence-based teaching strategies.

  • Foster a sense of community among Codon Learning users by collaborating with the customer experience team on engagement initiatives.

  • Give demos and lead workshops for instructors considering Codon for their courses. 

  • Support customer retention by ensuring a positive user experience and identifying opportunities to deepen engagement and encourage word-of-mouth referrals.

Secondary Responsibilities

  • Represent Codon Learning at conferences and seminars by sharing our mission and showcasing the platform.

  • Gather feedback from instructors and students to inform platform, content, and support improvements.

  • Assist in research efforts to measure Codon Learning’s impact on student learning outcomes.

  • Stay informed on platform updates and collaborate with the product team to enhance user experience.

  • Advocate for content and product improvements based on user feedback.

Location & Start Date

  • Remote or based in our Golden, Colorado office

  • Start date: TBD but no later than June 1, 2025

Required Qualifications

  • Master’s or PhD in Biology, a related field, or STEM Education

  • Experience teaching college STEM courses or strong interest in science education

  • Excellent written, verbal, presentation, and follow-up skills

  • Strong collaboration, communication, and problem-solving abilities

  • Self-motivated, highly-organized, adaptable, and empathetic, with a commitment to supporting educators and students

  • Technologically proficient and quick to learn new tools

  • Committed to fostering a respectful and inclusive work environment

Desired Skills & Experience

  • Familiarity with evidence-based teaching practices or education research

  • College-level teaching experience (tutor, teaching assistant, or instructor)

  • Experience engaging with college instructors and facilitating professional development

  • Comfortable leading outreach efforts, including demos, workshops, and conference presentations

Compensation & Benefits

  • Full-time, salaried position

  • Compensation range of $65,000 to $90,000 annually commensurate with skills and experience;

  • Comprehensive health, dental and vision insurance 

  • Employee-sponsored 401(k) plan

  • Be part of a fun and important venture creating positive change in higher education

How to Apply

Please send your CV and cover letter to info@codonlearning.com or click the apply button below.

Codon Learning is an Equal Opportunity Employer. We believe in fostering a diverse and inclusive workplace, and we recognize that unique perspectives and experiences contribute to the strength of our team.

Sales and Marketing Internship

Codon interns will help with sales outreach and marketing Codon’s courseware. They will have the opportunity to learn what it’s like to work in an early stage education technology startup.

Responsibilities (an abbreviated short list): 

  • Researching sales leads and populating our database. 

  • Sending emails to potential customers. 

  • Attending customer demos.  

  • Following up with customers as needed. 

  • Attending daily stand-up meetings. 

  • Helping to create marketing and sales collateral. 

Compensation: 

$20 an hour.

To apply, please send your resume and a short cover letter to info@codonlearning.com.

Codon is an equal opportunity employer. We believe in fostering a diverse and inclusive workplace, and we recognize that unique perspectives and experiences contribute to the strength of our team.